Our 100% satisfaction guarantee is simple and easy to understand:
"If you are not completely satisfied with your order for any reason within 30-days, please contact us and we will do our best to make it right."
For your convenience, we have made exchanges fast and simple.
1. Contact us for a pre-paid shipping label and return your item for full credit back to your payment method.
2. Immediately buy the replacement item. This allows for faster processing of your exchange (you don't have to wait for us to receive and process your return). In addition, this ensures that you receive the exact product/color/style you would prefer in exchange.
We pay for return shipping on all US orders. Please contact us for a pre-paid shipping label. Affix the attached pre-paid shipping label to your package. You can return the item by putting it in the same packaging it arrived in or any acceptable alternative and return it to our warehouse at the following address:
Send exchanges or returns to:
3540 E Lanark Drive
Meridian, ID 83642 USA
Telephone: 1-888-359-5644, Outside USA: +1-208-495-2090
All we ask is that the item is returned with the original packaging with tags attached in new condition.
Shirts:  Bust/Chest. Measure around largest part of chest with measuring tape around shoulder blades and under arms.  Sleeves. Bend elbow and measure from the center back neck, around the shoulder, past elbow, to the wrist. Note: All long sleeve shirts feature a button tab that allows it to double as a rolled-up short sleeve.  Neck. At the narrow-most part of the neck, measure around the circumference.
Pants:  Waist. Measure around the waistline with a loose tape. Round to the next size up. Note: All waistbands have elastic in the rear of pant that provides a flexible, comfortable fit.  Seat. Measured 8" below the top of the waistband.  Inseam (Voyager Pants). Measured from crotch to leg opening.  Rise. Measured from crotch to top of the rear waistband.
Headwear:  Measure circumference across the forehead (above brow) above the ears to the back. For all headwear, one size fits all from hat sizes:
6 1/2 (20.5" [or] 52cm) to 7 7/8 (24.625" [or] 63cm)
Select the size range that fits your actual measurements.
Headwear (Left) and Face Mask Tube (Right) Size Chart
Aqua Design | Men
Aqua Design | Women